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Sustainability is at
our core

Our company was built on core values like treating everyone like family. As we've grown, we've developed a sustainability strategy comprised of 3 key pillars: Environmental Stewardship, Responsible Sourcing, and Healthy, Happy People.
Within each pillar, we have made commitments and developed initiatives that we are very proud of - not just because they deliver on our promises, but because they are the right thing to do.

View Our 2020 Sustainability Report

At Grocery Gateway we've been green for a long time, so when we finally committed to 'going green' as a company, the decision only seemed natural. When it comes to grocery shopping there are a lot of important choices we can make to minimize our impact on the planet. We want you to know, we’ve heard you – your concerns about packaging and minimizing waste, your consistent care for the environment – and we agree.

You may notice changes in how your order is delivered, or how your items are packed, we’re currently exploring new and unique solutions that address our shared concerns. By 2025, it’s our goal to achieve an effective “Zero Waste” outcome, meaning we’re minimizing our use of plastics, cardboard and food waste and cutting back on our carbon emissions. We care about the environmental footprint we leave behind, and we want you to care too.

It is as much our obligation to be socially responsible as it is to deliver you friendly service, that brings you good food and makes your weekly shopping easy.


Road to Zero Waste Partnership

Grocery Gateway has proudly partnered with Road to Zero Waste, a local food rescue organization. Together, we’ve donated 6,528 kgs of food to local communities in 2020.

Compostable Bags

As of February 6, 2020, Grocery Gateway delivery bags are eco-friendly and fully compostable! We've tested these new bags for strength and durability with a small test group of customers who loved the change. The change is part of Grocery Gateway's larger commitment to environmental stewardship.


Waste Reduction and Conversion


Waste Reduction & Diversion

In 2019, we developed a comprehensive waste reduction strategy with a focus on reducing and diverting waste in our value chain. Our goal is to be zero-waste by 2025. In 2019, out waste diversion rate at Grocery Gateway was 73%.

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Greenhouse Gas Reduction

In 2018, we realized that emissions could be reduced in our Grocery gateway fleet by eliminating reefer trucks from our delivery routes. Our diesel emissions dropped by 13% in 2019 after making this change.

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Responsible Sourcing

Being a local company ourselves, we understand the importance of investing in and working with partners in our community. We strive to source from Ontarian and Canadian partners first. Today, 57% of our meat is sourced from Ontario. During peak growing seasons, 75% of our produce is sourced from Ontario farms.





We've improved our delivery totes and by doing so, the cardboard inserts we originally used to protect and separate your items during delivery became no longer needed. As a result we’ve prevented over 520,000 cardboard inserts from being used and saved over 3,400 trees. Our delivery totes are now temperature controlled. This means the use of refrigerated trucks is no longer necessary, effectively decreasing our emissions and gas consumption.

We’ve also improved the efficiency of the shopping process and decreased the number of plastic bags used to package your groceries. As a result, we’ve saved approximately 10,000 plastic bags from ending up in landfills



Sustainable Packaging

Our eco-friendly changes to delivery, like introducing our new Grocery Gateway Compostable Grocery Bag, is one of the first of many stops on our journey to Zero Waste, however it is not the final destination. You will continue to notice changes in how your order is packaged and delivered as we work diligently towards achieving a final solution that addresses all of your concerns and provides the best guest experience possible.

If you see a change in the packaging of your order, we’d love to hear your thoughts and feedback – positive or negative. We thank you in advance for your continuous investment in helping us improve the shopping experience at Grocery Gateway. To share your feedback; sign up for our email newsletter where we'll be sharing customer experience surveys or send us an email at