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We're Growing Green

NEW! As of February 6, 2020, our delivery bags are fully compostable!

At Grocery Gateway we've been green for a long time, so when we finally committed to 'going green' as a company, the decision only seemed natural. When it comes to grocery shopping there are a lot of important choices we can make to minimize our impact on the planet. We want you to know, we’ve heard you – your concerns about packaging and minimizing waste, your consistent care for the environment – and we agree.

You may notice changes in how your order is delivered, or how your items are packed, we’re currently exploring new and unique solutions that address our shared concerns. By 2025, it’s our goal to achieve an effective “Zero Waste” outcome, meaning we’re minimizing our use of plastics, cardboard and food waste and cutting back on our carbon emissions. We care about the environmental footprint we leave behind, and we want you to care too.

Our NEW Grocery Gateway Compostable Grocery Bag is not the final solution to addressing environmental concerns however, we are working diligently to achieve a final solution that will allow us to attain an effective Zero Waste outcome by 2025! For more information check out this Sustainability FAQ.

It is as much our obligation to be socially responsible as it is to deliver you friendly service, that brings you good food and makes your weekly shopping easy.


Waste Reduction and Conversion


Waste Reduction & Diversion

We will reduce plastics, cardboard and
food waste, and unavoidable waste
will be diverted from landfills through
recycling, composting and food bank
donations to achieve an effective
"zero waste" outcome by 2025.
In 2019 we diverted 73.17% of waste
from landfills.

Greenhouse Gas Reduction Icon


Greenhouse Gas Reduction

We’re committed to reducing emissions
from Grocery Gateway operations. In 2018,
we quickly realized emissions could be
reduced by up to 40% by removing the use
of refrigerated delivery trucks. We've since
ceased using our refer trucks and invested in
temperature-controlled totes instead.

Responsible Sourcing Icon


Responsible Sourcing

We strive to source from Ontario and
Canadian partners first. The farther a
product is from you, the more carbon
it takes to transport it. Today, 65% of
our meat is sourced from local Ontario
farms. During peak growing seasons
75% of our produce is sourced locally.




This year we improved our delivery totes. By doing so, the cardboard inserts we originally used to protect and separate your items during delivery became no longer needed. As a result we’ve prevented 520,000 cardboard inserts from being used and saved 3,400 trees. Our delivery totes are now temperature controlled. This means the use of refrigerated trucks is no longer necessary, effectively decreasing our emissions and gas consumption.

We’ve also improved the efficiency of the shopping process and decreased the number of plastic bags used to package your groceries. As a result, we’ve saved approximately 10,000 plastic bags from ending up in landfills.

As of February 6, 2020, Grocery Gateway switched over permanently to the use of compostable bags for delivery. We've tested these new bags for strength and durability with a small test group of customers who loved the change. The change is part of Grocery Gateway's larger commitment to environmental stewardship.





Sustainable Packaging

We’ve recently made some exciting eco-friendly changes to delivery, like introducing our new Grocery Gateway Compostable Grocery Bag. This change is one of the first of many stops on our journey to Zero Waste, however it is not the final destination. You will continue to notice changes in how your order is packaged and delivered as we work diligently towards achieving a final solution that addresses all of your concerns and provides the best guest experience possible.

If you see a change in the packaging of your order, we’d love to hear your thoughts and feedback – positive or negative. We thank you in advance for your continuous investment in helping us improve the shopping experience at Grocery Gateway. To share your feedback; sign up for our email newsletter where we'll be sharing customer experience surveys or send us an email at [email protected].