The Grocery Gateway website is WCAG 2.0 Level A compliant and accessible to screen readers. However, we know from customers using this technology that online shopping can still be difficult. We offer the option of placing your order by phone for a more enjoyable shopping experience. Please call 877-447-8778.

Skip to content Skip to navigation
This website may not display or operate as intended on Internet Explorer version 9 or lower. Please update to a more current browser, such as Internet Explorer 11, Chrome, Firefox, or Safari, to ensure a consistently great experience on

Forgot your Password?

No worries! Enter your email address and we'll send you instructions for resetting your password.


Check your email for password reset instructions. Please allow up to 5 minutes to receive your email.

Continue Shopping

Create a new account

session timeout

Create an account to enjoy great everyday prices, weekly sales and to reserve a delivery window for fresh groceries to greet you at your door.

Uh oh, the timer just went off! Your session has timed out.

Already have an account?  

I am shopping for

Would you like to receive exclusive email updates?

  Sign me up to receive Grocery Gateway offers, promotions and other commercial messages.
By creating an account, I agree to Grocery Gateway .
I may unsubscribe at any any time


Welcome to Grocery Gateway

Thanks for signing up.

Want to review or update your information for a faster checkout process?

Go to My Account  Continue shopping

Refer a friend

Tell a friend about Grocery Gateway today and we'll give you both a $10 credit when your friend places their first order with us.


Thank you for referring your friend(s) to Grocery Gateway!

** You will both receive your $10 credit when your friend places their first order.

Continue Shopping

Pick-Up Location Information

To bring you the best experience, and in the aim of serving as many members of our community as possible, we've made some changes to Pick-Up. Orders reserved for pick-up at the locations below are now shopped with care from our Longo's store rather than our Grocery Gateway Fufillment Centre. Things may look a little different, here's what to expect at pick-up:

  • Park your vehicle.
  • Approach the Team Member at the Longo’s entrance and inform them you are there to collect your pick-up order. Our Team Member will prep your order while you wait in line to enter the store.
  • Visit the in-store location specified for order collection at your pick-up location below to collect and pay for your order.
  • If you need help loading your groceries into your car, please ask and we will do our best to arrange assistance.
  • If you receive a substitute for an item within your order, you will be charged the price of the substituted product. All substitutions will be reviewed with you prior to payment.
  • If you think you may be late to pick up an order, or, have any questions or concerns regarding an order, please call the contact number associated with your pick-up location. Please refer to the location information below for pick-up location contact numbers.


Pick-Up Locations


Address: 1100 King St West Toronto, ON M6K 1E6
Phone: (416)-538-1300
In-Store Order Collection Location: Guest Services


Address: 15 York Street Toronto, ON, M5J 0A3
Phone: (416)-366-1717
In-Store Order Collection Location: Personal Touch Services


Address: 4841 Yonge St, Level 3 Toronto M2N 5Y1
Phone: (416)-226-4477
In-Store Order Collection Location: Guest Services