The Grocery Gateway website is WCAG 2.0 Level A compliant and accessible to screen readers. However, we know from customers using this technology that online shopping can still be difficult. We offer the option of placing your order by phone for a more enjoyable shopping experience. Please call 877-447-8778.

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Your questions are important to us and we're here to help! Kindly review our FAQ before contacting Guest Care. Here's our top 5 most asked questions:

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Contact Us

Guest Care Hours
Monday to Friday, 6am - 10pm
Saturday to Sunday, 7am - 9pm


Phone: 1-877-447-8778


Are you a Senior?
Do you need help placing an order?

To place your order over the phone or,
for help getting started or with an existing order,
contact our dedicated Support Line.

Support Line: 1-855-264-4177


Business Accounts
For business inquiries, please contact us by email:


Longo’s Support Centre
8800 Huntington Road
Vaughan, Ontario, L4H 3M6

Phone: 905-264-4100
Fax: 905-264-4114